Speaking of Service
Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
Speaking of Service
Season 1 - Industrial Machine Builders: How Harpak-ULMA drove Digital Transformation
•
PTC
•
Season 1
•
Episode 5
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
How Harpak-ULMA drove a successful digital transformation, what CEO Kevin Roach learned along the way, and how they built their OEE, training, and outcomes-focused service modules.
