Speaking of Service
Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
Speaking of Service
Howard Heppelmann's Perspective on PTC´s Commitment to the Service Business
Discover More on How to Grow your Service Business with PTC´s Service Optimization Solution
According to McKinsey & Company after the analysis of 30 industries, the
average EBIT margin for industrialaftermarket services was 25% compared to 10% for
new equipment sold. Here at PTC, we are committed to service and driving
value to the customers service strategy. Today, Howard Heppelmann, Divisional
Vice President of PTC ́s IoT Business, shares his perspectives on the service
market and PTC ́s commitment to the aftermarket business.
