People-First Culture Podcast with Michel Falcon Podcast Artwork Image

People-First Culture Podcast with Michel Falcon

Michel Falcon

The People-First Culture Podcast are my audio thoughts sharing the lessons that I've learned in building businesses and my career. Along the way, I will also interview other people who have remarkable business and career stories to share with you. @michelfalcon
Episodes
#12: The Best Marketing is Bad Customer ServiceNovember 01, 2021 Episode artwork #11: Why I Ask This Unusual Interview Question to Learn if the Candidate is HonestSeptember 20, 2021 Episode artwork #10: Lessons on Building a Team: Be Surgical in a Sea of Spray and PraySeptember 01, 2021 Episode artwork #9: 5 Ways Anyone Can (and Should) Grow Their Careers #SteerYourCareerAugust 09, 2021 Episode artwork #8: 6 New Customer Experience and Company Culture Strategies I'm Using for Brasa Peruvian Kitchen (Join Me!)July 16, 2021 Episode artwork #07: Why Companies Are Learning From Pro Sports to Lead and Manage Their Teams with Cody RoyleJune 25, 2021 Episode artwork #6: How to Stand Out in a Crowded Company and Industry w/ Ghassan HalazonJune 14, 2021 Episode artwork #5 We Have to Stop Saying "The Customer is Always Right"June 08, 2021 Episode artwork #4: What I Would Have Done Differently When Starting My Career in My 20'sMay 15, 2021 Episode artwork #03: How to Ask for a Raise and Get Your Manager to Say "Yes" [Personal Story Shared]May 03, 2021 Episode artwork #01: Why I Feel Like My Career is Starting Again [Personal Stories Shared]April 28, 2021 Episode artwork #2 From Hospitality to Performance Marketing: Lessons Balbina Knight Learned to Achieve Career Purpose and GrowthApril 19, 2021 Episode artwork Customer Experience Leadership Mistakes (and more)June 16, 2020 Episode artwork How Do You Prepare a Team Member for Leadership (and more!)June 09, 2020 Episode artwork Designing Customer Experiences and Will Employees Truly Care About the Business?June 02, 2020 Episode artwork Two Things I Recite to Myself DailyMay 26, 2020 Episode artwork Will Zoom Become a Customer Experience Tactic?May 19, 2020 Episode artwork Can You Have a Performance and Caring Company Culture?May 12, 2020 Episode artwork Candles, 3x Sales and Paying an Employees Drug DealerMay 05, 2020 Episode artwork Employee Wellness and Leadership Ideas (During Covid-19)April 28, 2020 Episode artwork HOW TO COACH MIDDLE MANAGEMENT ON CORE VALUES AND CULTURE FT. RAJ SUPPIAHMarch 05, 2020 Episode artwork HOW TO BALANCE SALES AND CUSTOMER EXPERIENCE & MORE | FT. NICK DINARDOFebruary 18, 2020 Episode artwork HOW TO PREP EMPLOYEES FOR EFFECTIVE 1-TO-1 MEETINGS & MORE | FT. CYNDI SHIFebruary 05, 2020 Episode artwork HOW TO SET GOALS WITH EMPLOYEES (AND ACHIEVE THEM) & MORE | FT. SUNNY VERMA January 22, 2020 Episode artwork HOW TO ENGAGE REMOTE TEAMS & MORE | FT. KRISTI HEROLDJanuary 13, 2020 Episode artwork