Multifamily Streamlined with Leslie Mathis
Thank you for joining Multifamily Streamlined where we will discuss multifamily trends, operations, renovations, leasing, and basically all things multifamily. I am Leslie Mathis, founder of Streamline Multifamily Group. I have created a podcast as a resource to all my apartment friends and family. 22 years ago, I fell into the industry as a Housekeeper while looking for an apartment in Mooresville, NC. I’ve worked my way up from a very entry level position and now I am a Consultant and an Asset Manager. I share this because I’ve walked a mile in most of your shoes and hope you can learn from my missteps, bloopers, wins, and accomplishments. For 2023, my goal is to release 1 podcast per week sharing all things just mentioned, along with a great interview line-up where you can hear from peers, mentors, leaders, and vendors in the industry. Subscribe now for future podcast notifications. Let's connect! https://www.streamlinemultifamily.com/ https://www.linkedin.com/company/streamlinemultifamily?trk=similar-pages https://www.linkedin.com/in/leslie-mathis-7aa336a https://www.instagram.com/lesliejmathis/https://www.facebook.com/leslie.a.mathis/
Multifamily Streamlined with Leslie Mathis
Living Without the Mute Button On
As we continue to navigate our ever changing space, our calendar year is coming to an end, and are bombarded with nine million calls and 54 Zoom meetings; have you ever thought what you would do if you didn’t have a MUTE button? Maybe more than ever you are relying on that sweet little magic button, that provides privacy, from the reality you are living and the actual call you are trying to participate in. As I thought through the chaos that has become every day life, I wondered - what if we lived every day as if we didn’t have a mute button? What if our natural filter needed to be stronger because we could no longer say the things we wanted to say because their is NO MUTE BUTTON. How would this impact the way we approach customer service, What would this mean for our team building, resident retention, and overall onsite operations?