The Clienteling Podcast
The Clienteling Podcast
Latest Episodes
An Interview with Vitamin Shop's COO Andy Laudato: Why Great Retail Starts with People, Not Technology
What does it really take to scale innovation inside a modern retail organization?In this episode of The Clienteling Podcast, Bryan Amaral sits down with retail industry veteran Andy Laudato, EVP & Chief Operating Officer of The Vitam...
Scaling Innovation in Beauty Retail with Michelle Pacynski
Episode SummaryThis episode is a rebroadcast of the first episode Bryan recently hosted for Fujitsu Retail on the Engaging Deeper and Scaling Smarter Podcast. The link for the series can be found below or follow Fujitsu...
An Interview with Ruaraidh Grubb, CEO of Own-Kind
In this episode, Bryan Amaral interviews Ruaraidh ("Rory") Grubb, CEO of Own-Kind, a UK-based clienteling and customer-engagement platform. Rory traces Own-Kind’s evolution from a 2018 “digital wardrobe” concept to a post-lo...
An Interview with Whitney Cathcart, Co-Founder of 3DLook's Virtual Try-on and Size Fit Solution
In this episode, Bryan Amaral interviews Whitney Cathcart, Co-Founder and Chief Commercial Officer 3DLook, a leading AI-based mobile body scanning and virtual fit and try-on startup for the fashion industry. Whitney is a noted fashion and retai...
An Interview with BSPK's CEO Zornitza Stefanova
In this episode, Zornitza Stefanova joins the show and is interviewed by Bryan Amaral. Zornitza is Founder and CEO at BSPK, a global clienteling platform. She was an early employee of Wired, (acquired by Conde Nast), eGroups (acqui...