The UnNoticed Entrepreneur

How AI can make your customers fall in love you with like Cyrano de Bergerac.

October 04, 2021 Jim James

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Cyrano.ai, is named after the French author Cyrano de Bergerac, (March 1619 – 28 July 1655) but was inspired by the serious teen mental health issues threatening a whole generation. CEO Scott Sandland talks with me about building a digital therapist that can be given freely to every at-risk teen in America, but which is also being used by 10,000 of corporations in America including Zoom for language analysis.

Scott Sandland is a thought leader in Artificial Empathy, contributing to best selling books on AI and speaking on the subject at the United Nations AI for Good Summit. 

With over 20 years of experience as a clinical hypnotherapist, Scott is an internationally recognized expert in subliminal motivation strategies. He has been published in numerous peer-reviewed journals, including Psychology Today, Forbes, and Entrepreneur Magazine. 

Scott is the co-founder and CEO of Cyrano.ai, a natural language understanding system that empowers AI with soft skills related to active listening techniques he honed in his private clinical practice.  

https://www.cyrano.ai/

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Scott Sandland:

The second leading cause of death under the age of 24 in America is suicide. So the impetus behind this was, me being the CEO of a mental health clinic and so I was looking at that and saying, we need to build a tool that can create empathy and strategy so more therapists can do work. The name of our company comes from Cyrano de Bergerac I believe words in speech are a behavior and I think they're the defining behavior of people. And the idea is to have your customer or the user fall in love with you. And so we said, this is what matters to this person. This is what they care about. This is how you can engage them to have a better and more, satisfying relationship. the idea behind this was I built this for the social good idea, but then I, I needed to figure out the economics and just have it be sustainable And so we came up with this sell one, give one. Where we have our tens of thousands of users today is the sales and commercial side so we're in all email providers today. we're in zoom today. and we're building out the APIs to plug into specific apps,"People don't care how much, you know, until they know how much you care" and that has been, what's gotten us noticed, proving that we're sincere proving that we care, proving that side of things and that we, are deserving of trust.

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