UXDA | Financial UX Design Podcast
The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.
Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other.
UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award.
UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.
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UXDA | Financial UX Design Podcast
#52 The Magic of Customer Journey Mapping
This episode of the UXDA podcast reviews a discussion with four seasoned UX architects from UXDA about the transformative power of Customer Journey Mapping (CJM) in financial product design. Discover the seven key benefits of CJM, from simplifying complexity and fostering emotional connections to driving digital transformation and aligning business goals.
With insights from real-world case studies, the discussion highlights how CJM goes beyond guesswork to create impactful, user-friendly financial experiences. Learn how thorough research, team collaboration, and a customer-centric mindset turn CJM into a powerful tool for innovation and success in the financial sector.
Find out:
- How CJM enhances product design and user experience.
- The critical role of CJM to accelerate business goals and ensure consistency.
- How CJM drives digital transformation and fosters growth for financial services.
Read the full article on UXDA's blog:
https://www.theuxda.com/blog/discussion-panel-magical-impact-user-journey-map
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