UXDA | Financial UX Design Podcast

The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.

Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other.

UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award.

UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.

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UXDA | Financial UX Design Podcast

#54 5 User Research Methods

February 14, 2025 • UXDA | Financial UX Design • Episode 54

How can financial brands stand out in an industry where customer expectations are higher than ever? The answer lies in user experience research—a powerful tool that uncovers real customer needs, behaviors, and pain points.

This episode dives into five essential UX research methods that help financial institutions craft seamless, user-centric experiences. It explores the critical role of UX research in financial services and why it's a game-changer for innovation, loyalty, and long-term success.

Find out:

How can UX research solve real customer frustrations?
Which research methods are the most effective in revealing user needs and behavior?
How do user research methods improve financial service UX?

Read the full article on UXDA's blog:

https://www.theuxda.com/blog/5-research-methods-to-design-user-centered-financial-solutions