
UXDA | Financial UX Design Podcast
The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.
Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other.
UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award.
UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.
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UXDA | Financial UX Design Podcast
#62 The Hidden Cost of Inaction in Digital Banking UX
This episode dives into a critical challenge facing traditional banks: the high risk of standing still in a fast-moving digital world. As fintechs raise the bar with sleek, seamless and intuitive experiences, legacy banks clinging to outdated systems are rapidly losing ground—and customers.
We explore why UX and digital branding are no longer optional—they’re essential for long-term success. From customer attrition to brand erosion and operational inefficiencies, we explore real-world examples of how inaction costs financial institutions dearly.
Today’s consumers judge banks by their digital experience. So, how can traditional banks shift their mindset, break through internal resistance, and see digital transformation as a strategic advantage and growth opportunity, not a cost?
Find out:
- How is poor UX quietly damaging customer loyalty?
- What does it take to future-proof your bank through user-centered design?
- Why is digital branding now a key pillar of competitiveness and trust?
Read the full article on UXDA's blog:
https://theuxda.com/blog/hidden-cost-inaction-ux-and-digital-banking-branding
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