UXDA | Financial UX Design Podcast
The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.
Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other.
UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award.
UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.
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UXDA | Financial UX Design Podcast
#66 10 Toxic Behaviors in Digital Product Teams
The episode uncovers a hidden obstacle quietly holding back innovation in banking and finance — toxic team behaviors. It explores ten damaging dynamics common within digital product teams, from siloed communication and ego-driven decisions to fear of failure and neglecting user feedback.
While many banks invest in new technologies and management frameworks, they often overlook the root cause of stagnation: a culture that undermines collaboration and user-centered design. These behaviors can hinder progress more than any resource or tech gap. The real driver of digital product success lies in fostering a healthy, customer-centric culture.
Tune in to discover practical strategies to recognize and eliminate these toxic patterns, strengthen team dynamics, and build financial products that truly meet user needs — positioning your organization for lasting market leadership.
Find out:
- How specific toxic team behaviors undermine digital product innovation in the banking sector
- What strategies can financial institutions use to address and eliminate these harmful dynamics
- Why building a genuinely customer-centric culture is essential for successful digital product development
Read the full article on UXDA's blog:
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