UXDA | Financial UX Design Podcast
The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.
Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other.
UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award.
UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.
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UXDA | Financial UX Design Podcast
#71 Restore Trust Through Digital Experience Branding
As banking rapidly moves into the digital space, one critical question remains: where does trust go? This episode unpacks how financial institutions can rebuild one of their most valuable — and increasingly fragile — assets: customer trust in a digital-first world.
Discover why experience design isn’t just about aesthetics — it’s about building credibility, loyalty, and long-term success in modern finance. Explore how shifting from personal, face-to-face interactions to digital platforms has eroded traditional trust, making transparency, reliability, and consistent digital experiences essential for survival.
The discussion highlights how innovation and inconsistent digital branding can unintentionally undermine trust, even as customers demand seamless, intuitive online services. Most importantly, this episode spotlights a strategic solution: Digital Experience Branding — a powerful approach that integrates brand identity with user-centric design to deliver cohesive, reliable, and trust-building experiences across every digital touchpoint.
Find out:
- Why traditional trust is eroding in digital banking — and how to bring it back
- The essential ingredients of a trustworthy brand identity for banks
- How consistent digital experience branding can drive loyalty, confidence, and business growth
Read the full article on UXDA's blog:
https://www.theuxda.com/blog/return-trust-banking-through-digital-experience-branding
* AI podcast on UXDA article powered by Google NotebookLM
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