Infinity Insights & Impact Podcast
This snackable series lifts the lid on consumers' dialling habits. Brought to you by the award-winning Insights & Intelligence team at Infinity, each episode is packed with tips and tricks to help you deepen your understanding of customers, supercharge your campaigns, and deliver the A-grade experiences customers expect when they get in touch. You can learn more about their work here: www.infinity.co
Infinity Insights & Impact Podcast
S2 Ep.3 The impact of Consumer Duty on FSI marketers
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Consumer Duty has given FSI marketers a serious challenge by making clear messaging and top-notch CX no longer a “nice to have” but a regulatory requirement. In this Insights & Impact podcast episode, we unpack the real impact of Consumer Duty on FSI marketers, and offer up top tips and best practices to help marketers stay ahead of the regulatory curve!
The special guests we’ll be hearing from include:
- Alex Murphy, financial services Marketing Advisor and Co-Founder of Balance
- Alex Shrimpton, Head of FSI Sales at Infinity
- Sarah Wakefield, Senior Analyst at Infinity
- Matt McGillicuddy, Head of Growth Marketing at Infinity
So, if you want to understand how to gain a deeper understanding of your customers to fine-tune messaging, nail compliance, and deliver the most positive outcomes as possible, grab yourself a brew and tune in!