Infinity Insights & Impact Podcast
This snackable series lifts the lid on consumers' dialling habits. Brought to you by the award-winning Insights & Intelligence team at Infinity, each episode is packed with tips and tricks to help you deepen your understanding of customers, supercharge your campaigns, and deliver the A-grade experiences customers expect when they get in touch. You can learn more about their work here: www.infinity.co
Infinity Insights & Impact Podcast
Special: Are you connecting with what your customers care about?
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Welcome to Infinity's Insurance Marketing Podcast, giving you immediate, actionable advice to help you solve some of the biggest challenges facing your team today.
This week we shine a spotlight on Vicky Pont. Vicky is Digital Marketing Manager at the small business, freelancer, and contractor insurance broker, PolicyBee.
In this episode, we speak to Vicky about:
- Informing your marketing from your contact centre
- Why being digitally mature was an enormous advantage in 2020
- Engaging insurance customers desires and concerns with video