Today we're talking about something many real estate owners and operators never really dig into—the true cost of their janitorial services contract. When you get that monthly invoice from your cleaning contractor, you probably see one lump sum,...

In this episode, IREM Foundation’s Executive Director, Rebecca O’Brien talks to Russ Morningstar from Jackson Control and Giuls Kunkel from BGO to discuss the IREM Jackson Control Sustainability Awards and what they reveal about the future of e...

In this special bonus episode, Kimberly Vasseur ARM®, Learning and Development Manager at Jefferson Apartment Group and member of the IREM Technology Advisory Council, joins us to unpack the findings from the 2025 IREM & AppFolio AI Survey ...

In this episode, Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us to talk about how misaligned interests between owners, managers, and lenders—known as the principal–agent problem—impact real estate. W...

In this episode, Natalie Goodman, Founder and CEO of IncentiFind, talks to us about how her company helps property owners and managers uncover hidden green incentives, adapt to shifting federal policies, and drive sustainability through cost sa...

In this special bonus episode of From the Front Lines, Jeffrey Lapin CPM®, ARM® , joins us to recognize the start of National Preparedness Month and talk to us about preparing for disaster in real estate management. 

In this episode, IREM Foundation’s Senior Development Manager, Dana Gudel, talks to Maria Jordan, Janie Vasques, and Ed Peguero about the impact of IREM Foundation scholarships on IREM members’ careers. 

In this episode, Chris Corsten, Sustainability Manager with EBI Consulting, talks to us about certifying your properties as IREM CSPs. 

In this episode, Dr. Rita Khan, CPM®, ARM®, and ACoM®, joins us to talk about the findings of her research project, “Effective Strategies to Improve Job Satisfaction and Reduce Property Manager Turnover”. 

In this episode, Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us to talk about how occupancy trends are reshaping property management. To learn more about CRETI, visit creti.org.

In this episode, David Meit, CPM® and ARM®, Principal of Oculus Realty, talks to us about serving as an expert witness in property management. 

In this special bonus episode of From the Front Lines, IREM’s Senior Director of Government Affairs, Ted Thurn, talks to Toni Harris, CPM® and ARM®, about advancements made in fair housing, its challenges, and what members can do to support fai...

In this episode, we talk to Logan Miller from Our Pet Policy about the top pet and Emotional Support Animal, or ESA, approval issues that real estate managers face.

In this episode, we talk to Todd Feist, IREM Director of Sustainability Programs about the updated version of IREM Certified Sustainable Property certification, IREM CSP v.2025. 

In this special bonus episode of From the Front Lines, IREM President Dawn Carpenter, CPM®, talks to nationally recognized physician and media personality, Dr. Drew Pinsky, who will be speaking at PropertyCon 2025 in April. His keynote is title...

In this episode, Lindsay Bonilla, CPM® and CCRM® , senior regional property manager at Greystar talks to us about the rapidly growing market of mixed-use properties. 

In this special bonus episode of From the Front Lines, IREM Foundation’s Senior Development Manager, Dana Gudel, talks to the top three IREM Foundation’s 2024 Impact Icon Challenge competitors, Jim Helsel, CPM®, Lillie Norton, CPM®, ACoM®, and ...

In this episode, Stacy Holden from IREM Industry Partner AppFolio talks about the impact of AI on teams. 

Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us in this episode to talk about selecting and implementing NOI-positive proptech solutions. To learn more about CRETI, visit

In this episode, we talk to Maura Wilson from IREM Industry Partner OMNIA Partners about the importance of spend visibility and how spend data can benefit companies in commercial real estate.

In this episode, we talk to Michael Graham, head of the EMPOWER Project, a U.S. Department of Energy-funded program that helps property owners and managers with their EV charging projects. To learn more about the EMPOWER project, visit

In this episode of From the Front Lines, Dr. Erin Hopkins discusses her research on how Koru Basic Mindfulness curriculum can support property managers. The research was a project funded by an IREM Foundation grant from the J.T. AveniCenter...

In this episode, IREM Manager of Member Engagement, Brett Voeltz, CPM®, talks to 2024 IREM Excellence REME Award winner, Joseph Rubay, CPM®, ARM®, and his partner, Winnie Tran, CPM®, about their experience starting their own real estate managem...

In this episode, Ted Thurn and Hillary Vrba from the IREM Advocacy team recap the election and its impacts on the real estate management industry. To learn more about how you can advocate for issues important to real estate management, ...

In this episode of From the Front Lines, IREM Foundation Program Director Maureen Powers talks to Dr. Dustin Read about his research on Renters’ Perceptions of Residential Property Management.