
MSX International
We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers.For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. We help our customers maximize value and achieve measurable success through an innovative portfolio of automotive business solutions and services.We combine our deep industry expertise with cutting-edge technology solutions to help our automotive customers increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.At MSX, our goals are to help our customers reach their full potential and to excel as their global partner of choice. We are an international company with headquarters in Detroit, US, and Colchester, UK.
Podcasting since 2020 • 17 episodes
MSX International
Latest Episodes
Servicing vehicles in an EV era: How US dealers can meet customer needs
Servicing vehicles in an EV era: How US dealers can meet customer needsElectric vehicle (EV) sales are rising rapidly across the globe, but in the US, where the traditional dealership forms a crucial part of the country’s social f...
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Season 3
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Episode 2
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33:24

EVs and aftersales: Building opportunities and recovering revenue
EVs contain just a tiny fraction of the moving parts of traditional car engines. So, what does this mean for automotive businesses who rely heavily on parts and service to generate profit? To find out, listen to our MSX Podcast, ‘...
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Season 3
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Episode 1
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38:24

Key drivers for change and the need for significant cost savings and efficiency gains in the automotive industry’
What are the trends and alternative mobility solutions transforming the automotive industry? And how are customer expectations influencing global markets in this digital era? To find out, listen to MSX experts discuss these topics and more i...
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1:02:11

Racing towards an electric future
The automotive sector has witnessed a meteoric rise in the number of EV sales in the last 12 months. While this is a positive transformation, OEMs continue to face multiple challenges as they race to adapt their operational, retail and after...
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Season 2
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Episode 4
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29:28

Driving operational success through business management practices and data
A shift in consumer expectations is forcing retailers to reinvent their operational processes and adopt new business management strategies. In our latest podcast, Bastien Fusberti, Business Management Lead at MSX International, is ...
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Season 2
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Episode 5
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30:04
