MSX International
We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers.For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. We help our customers maximize value and achieve measurable success through an innovative portfolio of automotive business solutions and services.We combine our deep industry expertise with cutting-edge technology solutions to help our automotive customers increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.At MSX, our goals are to help our customers reach their full potential and to excel as their global partner of choice. We are an international company with headquarters in Detroit, US, and Colchester, UK.
MSX International
Latest Episodes
The Loyalty Killer: Closing the "Repair Experience Gap" in Automotive Service
We live in an era where cars can practically drive themselves—so why is getting a repair done right the first time still such a challenge?In this episode of the MSX Podcast, we explore the "Repair Experience Gap" and a staggering ...
Beyond the Website: Building the Central Nervous System of Your Dealership
Are you running a Formula One car with square wheels?In this episode of the MSX Podcast, we dive into a staggering industry reality: car dealers are losing 50% of their potential sales simply because their digital tools don't talk to eac...
Servicing vehicles in an EV era: How US dealers can meet customer needs
Servicing vehicles in an EV era: How US dealers can meet customer needsElectric vehicle (EV) sales are rising rapidly across the globe, but in the US, where the traditional dealership forms a crucial part of the country’s social f...
EVs and aftersales: Building opportunities and recovering revenue
EVs contain just a tiny fraction of the moving parts of traditional car engines. So, what does this mean for automotive businesses who rely heavily on parts and service to generate profit? To find out, listen to our MSX Podcast, ‘...
Key drivers for change and the need for significant cost savings and efficiency gains in the automotive industry’
What are the trends and alternative mobility solutions transforming the automotive industry? And how are customer expectations influencing global markets in this digital era? To find out, listen to MSX experts discuss these topics and more i...