When it comes to any sort of formal training, it’s easy for leaders to lose sight of the fact that there is an unavoidable power dynamic.
And as the person who ‘knows’ what they're doing, having to correct or explain what seems obvious is a recipe for frustration - no matter how good the leader.
But while getting frustrated is a natural emotion, for leaders there is the added complication of turning that difficult moment into a teachable one.
Or at least, that should be the goal
Unfortunately, when that power dynamic is forgotten, some observation or suggestion the leader may intend to be constructive can come off as judgment.
Now there are plenty of practical things we as leaders can do to make sure we’re helping people fail-forward, many of which we’ve talked about on this podcast.
Things like using an appropriate tone of voice, asking questions instead of declaring our opinions as fact, and of course, putting ourselves in the other person's shoes.
But as my guest today so wisely points out, when it comes to criticism versus judgment, oftentimes the only thing separating the two is Trust.
Does the person receiving the advice trust that it’s coming from someone who wants them to succeed?
And vice versa, does the person giving the advice trust that the person receiving it is in fact doing their best?
This is one of the many topics we tackle with this week’s guest.
Serban Mare is an Engineering Program Manager with 18 years of experience leading cross-functional teams in the semiconductor industry through multimillion-dollar projects.
He came to the United States from Romania at the age of 23 with $200 and within 10 years he had the red-brick house, a job he enjoyed, and a wife he loves.
But despite achieving the “American Dream,” Serban realized he craved deeper meaning and fulfillment.
Today we’ll discuss that journey; one which has led Serban to become a Professional Speaker, Certified CBT Practitioner, frequent podcast guest, and Life Coach who believes in continuously refining his communication and leadership skills to connect with diverse audiences effectively.
Enjoy the Show!