The Business Behind Your Business - Real Advice to Help Small Business Owners Build, Lead and Thrive
Conversations to help your business grow and thrive — like having your own board of expert advisors in your pocket.
The Business Behind Your Business is the go-to podcast for small business owners who want practical guidance, clearer decision-making, and strategies that actually work in the real world.
Hosted by Paul Sweeney, each 15–30 minute episode takes you behind the scenes of how small businesses grow, lead teams, manage money, and solve the problems that keep owners up at night. Whether you’re running a team of one or twenty, you’ll find relatable stories, expert insights, and tools you can put into action straight away.
From improving cash flow and pricing for value to building systems, reducing overwhelm, and preparing for long-term success, our guests share straightforward advice without the jargon.
What you’ll learn:
* How small businesses make money — and where they lose it
* Leadership and team-building strategies that actually work
* Smart marketing ideas for busy owners
* Financial planning and forecasting explained simply
* How to scale without burning out
* What successful businesses do differently behind the scenes
If you want your business to run better, grow stronger, and give you more freedom, this show gives you the practical steps and confidence to make it happen — one smart decision at a time.
Subscribe and join thousands of business owners who are building better businesses, not just bigger ones.
The Business Behind Your Business - Real Advice to Help Small Business Owners Build, Lead and Thrive
Cracking the Code: Quality Certification Simplified
Are you struggling to improve efficiency, secure bigger contracts, or build trust with customers? Quality certification could be the key to unlocking new opportunities for your business. In this episode of The Business Behind Your Business, we dive into the world of ISO 9001 and quality management with John Mason from Quality.com. Whether you’re a small business owner or part of a larger organization, understanding quality certification can help you streamline processes, enhance credibility, and boost growth.
John Mason, a quality management expert with over 30 years of experience, breaks down the evolution of ISO 9001 and how businesses can tailor quality systems to their specific needs. He clarifies the differences between quality control, quality assurance, and total quality management, and explains how businesses can create a "single source of truth" to improve efficiency and consistency.
We also discuss the real benefits of quality certification—from winning large corporate and government contracts to reducing costly errors. If you’ve ever wondered whether getting certified is worth it, this episode provides a clear, step-by-step approach to help you decide.
Key Takeaways from this Episode:
✔️ The five steps to achieving quality certification
✔️ How ISO 9001 has evolved to be more flexible for businesses
✔️ The differences between quality control, quality assurance, and total quality management
✔️ How quality certification helps small businesses compete with larger companies
✔️ Practical strategies to implement a quality system without overwhelming costs
Don't miss this opportunity to learn how quality certification can help your business stand out, win bigger clients, and operate more efficiently!
John Mason is the founder, managing director, author and managing consultant with Oberon NSW Pty Limited, trading as QualityIQ. They are a team of management system consultants specialising in ISO certifications, who are quality, environmental, safety and information security certified themselves proving they can walk the talk. John and his team, guarantee ISO quality certification (and ongoing support) via a proven 5 step, fixed fee, 10 week program. With 32 plus years in business, John developed his own 24/7 virtual quality management platform, with a 100% certification first time track record. QualityIQ’s client list includes Comsol, Data Tools, Sydney Hills Business Chamber, Volkswagen, Monash University and Hyundai. They are currently the virtual quality manages for 82 clients many of whom are 2~50 employees. On a personal note, John is an author of two books, the non-executive director of three other organisations, married with three adult daughters, and enjoys physical fitness, personal development, ballroom dancing and travel.
Contact details:
john.mason@qualityiq.com.au
Ph 1300 899 443
Mobile 0418 462 311
www.qualityiq.com.au
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