Ascent Cloud Table Talks
Each month we'll be bringing together Ascent Cloud team members and guests to share skills, insights, and, at times, ridiculous stories, meant to educate and inform other sales and customer-facing teams. Learn more about Ascent Cloud at https://www.ascentcloud.io/
Ascent Cloud Table Talks
Keeping Customers Engaged in 2021
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Ascent Cloud
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Season 1
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Episode 1
This month, Cassie Dodd, Director of Marketing, is joined by Erin Bassi, Director of Customer Success, Ashna Patel, Manager of Customer Success, and Brianna Burgess, Customer Success Team Lead at Ascent Cloud to discuss keeping your customers engaged in 2021.
Join as they candidly discuss their experiences throughout last year, and how being empathetic and human is the key to staying relevant. They'll go over:
- Having the courage to embrace conflict, and why it's important
- Being empathetic and human first
- Staying relevant by providing value