CXChronicles Podcast

CXChronicles Podcast Episode 60 with Roger Dooley - Author, Podcaster, Forbes Contributor & Entrepreneur

June 26, 2019 Season 2 Episode 60
CXChronicles Podcast
CXChronicles Podcast Episode 60 with Roger Dooley - Author, Podcaster, Forbes Contributor & Entrepreneur
Chapters
CXChronicles Podcast
CXChronicles Podcast Episode 60 with Roger Dooley - Author, Podcaster, Forbes Contributor & Entrepreneur
Jun 26, 2019 Season 2 Episode 60
Adrian Brady-Cesana
Roger Dooley talks with the CXNation about the 4 CX Pillars and how to grow your business through the power of customer experience & customer service!
Show Notes

In this episode we talk with Roger Dooley about his entrepreneurial journey & the writing of his books Friction & Brainfluence. 

Roger Dooley is an author and international keynote speaker. His books include Friction: The Untapped Force That Can Be Your Most Powerful Advantage (McGraw Hill, April 26, 2019) and Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing. 

He writes the popular blog Neuromarketing and a column at Forbes.com. He is the founder of Dooley Direct, a consultancy, and co-founded College Confidential, the leading college-bound website. That business was acquired by Hobsons, a unit of UK-based DMGT, where Dooley served as VP Digital Marketing after the acquisition.

Dooley spent years in direct marketing as the co-founder of a successful catalog firm and also was director of corporate planning for a Fortune 1000 company. He has an engineering degree from Carnegie Mellon University and an MBA from the University of Tennessee.

Roger chats with Adrian Brady-Cesana and the CXNation on the CXChronicles Podcast about the 4 CX Pillars and how to eliminate friction from your customer experience & customer journey. 

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