CXChronicles Podcast

CXChronicles Podcast Episode 72 CXWeekly Update from Comcast CX Technology Day

November 13, 2019 Adrian Brady-Cesana Season 2 Episode 72
CXChronicles Podcast
CXChronicles Podcast Episode 72 CXWeekly Update from Comcast CX Technology Day
Show Notes

In this episode of the CXChronicles Podcast Adrian chats through his recent experiences joining the Comcast CX Technology Day 2019 in Philadelphia, PA. Adrian joined an incredible group of CX thought leaders, authors, podcasters and business owners including; Jay Baer, Dan Gingiss, Geno Church, Mitch Joel, Mike Wittenstein, Jackie Hubba, Colin Shaw, Kerry Bodine, Natalie Petouhoff, Marsha Collier, Megan Burns, Steve Walker, Chris Penn, Steve Shapior, Clay Hebert and Jim Tincher. 

In this CXWeekly update you will learn about how a massive company like Comcast thinks about building, scaling and managing their massive CX  and customer service team. We get into the weeds on CX technology, social media care, telecommunication technology updates + how the CX executive team Comcast is planning for their future. 

Listen to the CXChronicles Podcast today to listen and learn from amazing customer focused business leaders! 

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