The CXChronicles Podcast
Companies will spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%.
Most companies struggle with team adoption & on-going utilization rates, averaging 30% + require constant audits, optimization, on-demand support & employee training when changes are made.
Globally companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence.
AI is rapidly changing the world & every business leader will need content, market intelligence, training support + clear roadmap for how to start transitioning into an AI-powered customer focused business leader.
Our mission is to make customer & employee happiness a habit.
✅ The Voice of the Customer
The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business leaders.
Follow-us & leave a 5 star rating so we can continue to share learnings & findings from "The CX Nation" on how to build world class customer & employee experiences to grow your business into the future!
The CXChronicles Podcast
CXChronicles Podcast Episode 45 -- with Allen Beers from Greenhouse
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
In this episode we speak with Allen Beers, Director of Customer Success at Greenhouse in New York City.
Greenhouse has raised over $110 million dollars in Venture Capital to chance the way that companies across the world hire new talent.
Greenhouse is a recruiting optimization platform to help companies build and scale their recruiting processes.
In this episode Allen Beers talks with the CXNation about building a CX/CS team for success and the importance of Customer Segmentation.
Contact CXChronicles Today
- Tweet us @cxchronicles
- Check out our Instagram @cxchronicles
- Click here to checkout the CXC website
- Email us at info@cxchronicles.com
Remember To Make Happiness A Habit!!
