The CXChronicles Podcast
Companies will spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%.
Most companies struggle with team adoption & on-going utilization rates, averaging 30% + require constant audits, optimization, on-demand support & employee training when changes are made.
Globally companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence.
AI is rapidly changing the world & every business leader will need content, market intelligence, training support + clear roadmap for how to start transitioning into an AI-powered customer focused business leader.
Our mission is to make customer & employee happiness a habit.
✅ The Voice of the Customer
The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business leaders.
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The CXChronicles Podcast
CXChronicles Podcast 136 with Jason Ten Pow, CEO at ONR CX
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Hey CX Nation,
In episode #136 of The CXChronicles Podcast we had the pleasure of welcoming Jason Ten Pow, CEO at ONR based in Toronto, Ontario.
Jason and his team show brands how to fundamentally transform their approach to Customer Experience. They help to re-set the CX dial, re-imagine relationships and build trust between brands and customers.
**Episode #136 Highlight Reel:**
1. What it takes to build unbreakable relationships with your customers
2. How leading companies transform their organizations by investing in CX
3. Collecting customer feedback data is the start but what are you going to do with it?
4. Leveraging tools & processes to build unbreakable customer relationships
5. Why CX is a top down initiative and investment for most companies!
Huge thanks to Jason for coming on the CXCP and featuring his team's work and efforts in pushing the customer experience & digital marketing space into the future.
Click here to learn more about Jason Ten Pow
Click here to learn more about ONR CX
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Remember To Make Happiness A Habit!!
