CXChronicles Podcast
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!
CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders.
CXC is constantly focusing on how we can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @CXChronicles.
CXChronicles Podcast
CXChronicles Podcast 137 with Dorian Stone, Head of Organizations Revenue at Grammarly
Hey CX Nation,
In episode #137 of The CXChronicles Podcast we welcomed Dorian Stone, Head of Organizations Revenue at Grammarly based in San Francisco, CA.
Grammarly’s digital writing assistant helps 30 million people and 30,000 teams write more clearly and effectively every day. In building a product that scales across multiple platforms and devices, Grammarly works to empower users whenever and wherever they communicate.
Dorian shares his personal customer focused business leader journey + dives into the way that he thinks about The Four CX Pillars & how his team at Grammarly has shaped their team, tools, process & feedback as they scale.
**Episode #137 Highlight Reel:**
1. Understanding the benefits of communicating effectively in a growth focused business
2. Ideas for how you can begin triggering employee engagement & increase talent retention
3. Why AI driven writing assistance technology will help grow your business & team
4. Mitigating context switching with your tool-kit to optimize your CX & EX
5. How to build 360 listening into your business, internally & externally
Huge thanks to Dorian for coming on the CXCP and featuring his team's work and efforts in pushing the customer experience & AI powered writing assistant world into the future.
Click here to learn more about Dorian Stone
Click here to learn more about Grammarly
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