The CXChronicles Podcast
Companies will spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%.
Most companies struggle with team adoption & on-going utilization rates, averaging 30% + require constant audits, optimization, on-demand support & employee training when changes are made.
Globally companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence.
AI is rapidly changing the world & every business leader will need content, market intelligence, training support + clear roadmap for how to start transitioning into an AI-powered customer focused business leader.
Our mission is to make customer & employee happiness a habit.
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The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business leaders.
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The CXChronicles Podcast
CXChronicles Podcast 141 with Jesson Bradhshaw, CEO at Energy Ogre
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Hey CX Nation,
In episode #141 of The CXChronicles Podcast we welcomed Jesson Bradshaw, CEO at Energy Ogre based in Houston, TX.
Savvy Texans trust Energy Ogre to ensure they never overpay for electricity again. Their team of industry experts and developers revolutionized the electricity marketplace with proprietary technology that analyzes hundreds of electricity plans available, considers all of the market variables, and identifies the one tailor-made to fit your unique usage profile.
Year after year, their members enjoy the freedom and convenience of relying on them to manage their electricity, confident they are always getting a fair deal at a fair price.
Adrian and Jesson chat through how the team at Energy Ogre has approached The Four CX Pillars: Team, Tools, Process & Feedback as they've scaled and grown their team into the future.
**Episode #141 Highlight Reel:**
1. Saying goodbye to your comfortable paycheck & starting your own business
2. Leveraging your subject matter expertise niche & building within that space
3. Finding the right type of employees & developing your team as you scale
4. Identifying the leading technology solutions in your space & leveraging them to grow
5. Finding your new balance for remotely serving your customers
Huge thanks to Jesson for coming on the CXCP and featuring his team's work and efforts in building Energy Ogre!
Click here to learn more about Jesson Bradshaw
Click here to learn more about Energy Ogre
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Remember To Make Happiness A Habit!!
