The CXChronicles Podcast
Companies will spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%.
Most companies struggle with team adoption & on-going utilization rates, averaging 30% + require constant audits, optimization, on-demand support & employee training when changes are made.
Globally companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence.
AI is rapidly changing the world & every business leader will need content, market intelligence, training support + clear roadmap for how to start transitioning into an AI-powered customer focused business leader.
Our mission is to make customer & employee happiness a habit.
✅ The Voice of the Customer
The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business leaders.
Follow-us & leave a 5 star rating so we can continue to share learnings & findings from "The CX Nation" on how to build world class customer & employee experiences to grow your business into the future!
The CXChronicles Podcast
CXChronicles Podcast 143 with Eli Schwartz, Growth Advisor & NYT Best Selling Author
Hey CX Nation,
In episode #143 of The CXChronicles Podcast we welcomed Eli Schwartz, growth advisor & best selling author of #1 rated book on Amazon "Product-Led SEO, The Why Behind Building Your Organic Growth Strategy".
Eli and his team work with enterprises and startups to help them develop and implement growth strategies to scale their organic visibility in search.
Eli's Clients include: Tinder, Coinbase, Gusto, Automattic, Insight Timer, Getaround, Handshake, Faire, Mixpanel, BlueNile, ThePillClub, G2, AllTrails, Gametime, and others.
Adrian and Eli chat through The Four CX Pillars: Team, Tools, Process & Feedback to share some of the tips & tricks that have worked for Eli over the years as he's worked with some major global brands.
**Episode #143 Highlight Reel:**
1. Thinking about organic growth activities to grow your business
2. Understanding how you can leverage SEO to find new leads & prospects
3. How to manage your ICP search experience & journey
4. Leveraging customer surveys to understand their ever-changing needs
5. Using customer listening tours to remain focused on what matters most
Huge thanks to Eli for coming on the CXCP and featuring his team's work and efforts in pushing the SEO and growth-demand generation space into the future!
[Click here to learn more about Eli Schwartz](https://www.linkedin.com/in/schwartze/)
[Click here to learn more about Product Led SEO](https://www.productledseo.com/)
If you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review, this is the easiest way we can find new listeners, guests and future CX'ers & be sure to grab a copy of our book "The Four CX Pillars To Grow Your Business on Amazon today!
CXChronicles -- Customer Experience Managed Services
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Remember To Make Happiness A Habit!!
