The CXChronicles Podcast
🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon!
The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training.
Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence.
AI has already changed the world & every business leader will need support transitioning over the next decade.
Our mission is to make happiness a habit.
✅ The Voice of the Customer
The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business leaders.
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The CXChronicles Podcast
CXChronicles Podcast 144 with Dave Withers, CEO at Vertis
Hey CX Nation,
In episode #144 of The CXChronicles Podcast we welcomed Dave Withers, CEO at Vertis in the San Francisco Bay area.
The Vertis Market Intelligence Platform leverages billions of data points and proprietary data science to help business leaders implement data-driven talent and location strategies.
Their platform delivers dynamic insights to executive, HR, and real estate leaders in high-growth enterprise organizations, allowing them to make accurate, data-driven decisions about talent, real estate, and workforce expansion.
Adrian and Dave chat through The Four CX Pillars: Team, Tools, Process & Feedback to share some of the tips & tricks that have worked for Vertis as they've built their company and team.
**Episode #144 Highlight Reel:**
1. Why it's imperative to focus on building your startup or scale up with people you trust & have worked with in the past
2. Why joining companies at different stages can be a "game-changer" for your career
3. How talent & location intelligence can separate your business from its competition
4. What are some immediate ways that your business can further leverage its data
5. Improving the way that your team socializes customer & employee feedback
Huge thanks to Dave for coming on the CXCP and featuring his team's work and efforts in pushing the talent & location intelligence space into the future!
Click here to learn more about Dave Withers
Click here to learn more about Vertis
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CXChronicles -- Customer Experience Managed Services
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