The CXChronicles Podcast
🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon!
The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training.
Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence.
AI has already changed the world & every business leader will need support transitioning over the next decade.
Our mission is to make happiness a habit.
✅ The Voice of the Customer
The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business leaders.
Follow-us & leave a 5 star rating so we can continue to share learnings & findings from "The CX Nation" on how to build world class customer & employee experiences to grow your business into the future!
The CXChronicles Podcast
CXChronicles Podcast 153 with Jeff Rosenblum, Founding Partner of Questus
Hey CX Nation,
In episode #153 of The CXChronicles Podcast we welcomed Jeff Rosenblum, Founding Partner of Questus based in New York City.
Jeff Rosenblum is an advertising agency founder, documentary filmmaker and an admitted pain in the ass (his words, not ours). He is widely regarded as one of the leading innovators in the field of digital marketing and has worked on teams that have helped revolutionize market research, publishing, sports broadcasting and interactive advertising.
He is the Founding Partner of Questus, a digital marketing agency that has worked with some of the world’s most influential brands including American Express, Bloomberg, Capital One, Discovery Channel, Disney, Driscoll’s, General Mills, Ford, ESPN, Suzuki Motorcycles, The NFL, Universal Orlando, Verizon and more.
Jeff and Adrian also chat through The Four CX Pillars: Team, Tools, Process & Feedback to share some of the tips & tricks that have worked for Questus as they've built & grown their business & team across the world.
**Episode #153 Highlight Reel:**
1. Why prioritizing team building & finding awesome people first led to success for Questus
2. How Questus started attracting world known brands as they grew their business
3. Focusing on culture & putting people in the position to do their best work
4. How great entrepreneurs eventually need to learn how to say no to opportunities
5. What positive customer feedback about your team says about your business
Huge thanks to Jeff for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the digital marketing & advertising space into the future.
Click here to learn more about Jeff Rosenblum
Click here to learn more about Questus
If you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review. This is the easiest way that we can find new listeners, guests and future CX'ers & Customer Success professionals to tune into our weekly customer focused business leader show.
Be sure to grab a copy of our book "The Four CX Pillars To Grow Your Business Now" on Amazon & check out the CXChronicles Youtube channel for videos of all of our episodes, they're actually starting to stack up!
Reach out to CXC at INFO@cxchronicles.com for more information about how we can help your team make customer happiness a habit!
Contact CXChronicles Today
- Tweet us @cxchronicles
- Check out our Instagram @cxchronicles
- Click here to checkout the CXC website
- Email us at info@cxchronicles.com
Remember To Make Happiness A Habit!!
