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Customer Centric Retailing Podcast
This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Customer Centric Retailing Podcast
Retail Stores - A Bridge Between eCommerce and the Customer with Angela Picin
This episode’s special guest, Angela Picin, Global Omnichannel and Retail Operations Manager at Roger Vivier, shares key insights and tips from her experience managing the implementation of successful omnichannel retail operations.
- What steps can omnichannel retailers take to prioritize a seamless customer experience? How do omnichannel initiatives affect the sales targets that we set for our in-store staff, including both store managers and store associates? What is the process for retail teams to achieve accurate, real-time inventory data, accessible across all retail locations?
- We answer these questions and many more with this episode’s special guest, Angela Picin, Global Omnichannel and Retail Operations Manager at Roger Vivier. Speaking from her experience managing the implementation of successful omnichannel retail operations, Angela shares valuable insight and key strategies for retailers developing omnichannel initiatives at a large scale.
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