Customer Centric Retailing Podcast

Retail Stores - A Bridge Between eCommerce and the Customer with Angela Picin

March 14, 2022 Anil Patel Season 2 Episode 4
Retail Stores - A Bridge Between eCommerce and the Customer with Angela Picin
Customer Centric Retailing Podcast
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Customer Centric Retailing Podcast
Retail Stores - A Bridge Between eCommerce and the Customer with Angela Picin
Mar 14, 2022 Season 2 Episode 4
Anil Patel

This episode’s special guest,  Angela Picin, Global Omnichannel and Retail Operations Manager at Roger Vivier, shares key insights and tips from her experience managing the implementation of successful omnichannel retail operations.

- What steps can omnichannel retailers take to prioritize a seamless customer experience? How do omnichannel initiatives affect the sales targets that we set for our in-store staff, including both store managers and store associates? What is the process for retail teams to achieve accurate, real-time inventory data, accessible across all retail locations?

- We answer these questions and many more with this episode’s special guest, Angela Picin, Global Omnichannel and Retail Operations Manager at Roger Vivier. Speaking from her experience managing the implementation of successful omnichannel retail operations, Angela shares valuable insight and key strategies for retailers developing omnichannel initiatives at a large scale.

Show Notes

This episode’s special guest,  Angela Picin, Global Omnichannel and Retail Operations Manager at Roger Vivier, shares key insights and tips from her experience managing the implementation of successful omnichannel retail operations.

- What steps can omnichannel retailers take to prioritize a seamless customer experience? How do omnichannel initiatives affect the sales targets that we set for our in-store staff, including both store managers and store associates? What is the process for retail teams to achieve accurate, real-time inventory data, accessible across all retail locations?

- We answer these questions and many more with this episode’s special guest, Angela Picin, Global Omnichannel and Retail Operations Manager at Roger Vivier. Speaking from her experience managing the implementation of successful omnichannel retail operations, Angela shares valuable insight and key strategies for retailers developing omnichannel initiatives at a large scale.