Customer Centric Retailing Podcast
The Reason Humans Shop with Nicole Reyhle
Apr 24, 2021
Season 1
Episode 18
Anil Patel
Our special guest, Nicole Reyhle shares her expertise with our audience, focusing specifically on the elements of the in-person shopping experience that keep the customer engaged and how retailers, big and small, can leverage data to better understand their consumers.
- What draws people to in-person shopping, even in the midst of a pandemic? How can retailers best win loyal, life-long customers? What does an excellent in-person shopping experience look like?
- We ask these questions and more of our special guest, Nicole Reyhle, founder and publisher of Retail Minded. Nicole is a frequent guest and contributor to various media outlets that include The Today Show and Forbes and is the author of the book “Retail 101: The Guide to Managing and Marketing Your Retail Business”. She shares her expertise with our audience, focusing specifically on the elements of the in-person shopping experience that keep the customer engaged and how retailers, big and small, can leverage data to better understand their consumers.