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Customer Centric Retailing Podcast
This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Customer Centric Retailing Podcast
Building A Successful Omnichannel Program with Filipp Labkovskiy
This episode’s special guest, Filipp Labkovskiy, Head of E-Commerce at ECCO Shoes Russia, offers expert tips and meaningful insight into the role of business analytics in creating successful omnichannel strategies.
- What steps can retailers take to ensure the implementation of new retail technology goes smoothly? How can retail brands best adapt to meet customers’ ever-changing expectations? How can they harness the power of their OMS to drive conversions and inform marketing strategies? Is BORIS a worthwhile investment for omnichannel retailers?
- We explore these questions and more with this episode’s special guest, Filipp Labkovskiy, Head of E-Commerce at ECCO Shoes Russia. Speaking from his vast experience in retail and business analytics, Filipp offers expert tips and meaningful insights for developing omnichannel strategies that work.
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