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Customer Centric Retailing Podcast
This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Customer Centric Retailing Podcast
The Evolution Of Responsible Retailing With Louise du Toit
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Anil Patel
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Season 2
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Episode 6
This episode’s special guest, Louise du Toit, President at Ganni, tackles the subject of sustainability in retail and discusses how brands can best minimize their impact on the environment.
- What does sustainability in retail mean? How many retailers can actually call themselves sustainable, and what are the roadblocks and limitations we need to consider? How can brands make conscious choices in their supply chain to minimize waste?
- We answer these questions and many more with this episode’s special guest, Louise du Toit, President at Ganni. She shares how Ganni has tackled the issue of sustainability, and why she prefers the term “responsible” to more accurately depict the company’s approach to environmental impact. She talks about how Ganni has made sustainability a mission in all areas of the company - from their culture to their supply chains to the way they manage excess stock.