Customer Centric Retailing Podcast
This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Customer Centric Retailing Podcast
Embracing Diversity and Inclusion in Retail with Matthew Lafone
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Anil Patel
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Season 2
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Episode 7
This episode’s special guest, Matthew Lafone, President of The Athlete's Foot, shares key insights and tips on how retail brands can best navigate changing consumer behavior and approach sustainability in retail today.
- How can retail brands best uplift underserved communities and promote social justice? What's the key to enduring success amid times of change in retail? In what ways can retailers meaningfully mitigate the negative impacts of consumerism by implementing sustainable initiatives?
- We answer these questions and many more with this episode’s special guest, Matthew Lafone, President of The Athlete's Foot. Speaking from his experience building programs that aid underserved communities, Matthew shares valuable insights for retailers navigating changing consumer behavior and sustainability in retail.