Customer Centric Retailing Podcast
This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Customer Centric Retailing Podcast
Phygital Retailing & Beyond with Jeff Fisher
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Anil Patel
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Season 2
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Episode 13
In this episode, Jeff Fisher, the VP of Retail at Blenders Eyewear, shares his insights on various aspects of the retail industry from significance of customer experience, emphasizing the role of store associates in building trust and facilitating online sales. He also speaks on inventory management strategies and the benefits of using Shopify POS for digital-first retailers and more.
Gather valuable insights into navigating the dynamic retail landscape while prioritizing customer satisfaction and sustainability efforts.