Customer Centric Retailing Podcast
This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Customer Centric Retailing Podcast
Embracing Circular Fashion in Kidswear Retail with Johan Munck
•
Anil Patel
•
Season 2
•
Episode 18
In this episode, Johan Munck, CEO of Polarn O. Pyret, discusses modern retail practices, focusing on omnichannel retailing, circular economy and sustainability. The conversation highlights how integrating these principles not only benefits the environment but also strengthens brand loyalty and customer engagement, driving both ecological and economic value in today's retail market.
Furthermore, learn about how implementing systems like endless aisles and store stock hubs can enhance customer experience and the importance of accurate inventory management in retail.