Customer Centric Retailing Podcast
This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]
Customer Centric Retailing Podcast
Balancing Profit and Purpose in Skincare Retail with Cameron Baty
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Anil Patel
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Season 2
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Episode 19
In this episode Cameron Baty discusses the challenges and triumphs of building a successful retail business from the ground up. Cameron shares insights into maintaining product quality, the importance of customer service, the complexities of managing both physical stores and an online presence.
He also highlights the increasing significance of sustainability in the retail industry and the efforts of Rocky Mountain Soap Company to incorporate eco-friendly practices into their business model. Cameron believes that dedication and hard work could build a thriving retail business while maintaining a strong commitment to customers and the environment.