Center Stage: Spotlighting Business Challenges
A podcast featuring interviews with small business owners and industry experts to help you solve the marketing and business development challenges that come with running your own firm.
Center Stage: Spotlighting Business Challenges
Disney Magic That Creates Clients for Life feat. Vance Morris
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Spotlight Branding
🚀 Discover how former Disney leader Vance Morris helps law firms and professional service businesses transform ordinary client service into unforgettable experiences. In this conversation with Danny Decker, Vance reveals why client experience is the ultimate referral engine, how to create “Oh my God” moments that keep clients talking, and the small touches that turn loyal clients into lifelong advocates.
📌 Key Takeaways:
- Why delivering a first-class client experience matters more than advertising.
- Practical ways to wow clients with low or no-cost touches.
- How emotional connections create loyalty — and fuel endless referrals.