Terms of Service
Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience.
Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all.
Crafted as post shift conversations - listen in as we talk some sh*t, learn a bit, highlight unique perspectives and empower community action together.
After all, this is the industry as it should be heard and its on your terms.
Episodes
77 episodes
Conscious Hospitality: Leadership, Accountability and the Human Cost of Service.
New year, same us. We have been on a bit of a hiatus as we have been navigating new cultural realities and showing up in real time for our communities. In this fresh episode of
Uncorking Accessibility with the Pro Wino.
In this exciting drop we welcome Kelly Rozny, the force behind The Pro Wino, a platform redefining how...
New Age of Cool with Zeitlin's Delicatessen.
Absolutely honored to sit down with Sam Zeitlin, the founder of Zeitlin’s Delicatessen, a nontraditional yet undeniably cool Je...
Failure Is Not an Option: The Global Artistry of FINO Tequila.
In this robust drop we sit down with FINO Tequila co-Founders Vikram Kumar, Chief Revenue Officer, and
Curating Sunrise Moments w/ Morning Jay's.
In this new drop, we sit down with the duo behind Morning Jay’s, led by Justen x
Reshaping Food Access with Jake Tepperman of Chicago Food Rescue.
For this surprise drop from us at T o S - we sit down with Jake Tepperman, founder of Chicago Food Rescue<...
Where Policy Meets People - LIVE at Osito's Tap.
Recorded live at Osito’s Tap in Chicago’s Little Village, this special edition of the Terms of Service Podcast brings together voices shaping the future of communit...
Scaling with Intention w/ Jordyn + Oscar Sotelo of Diego.
In this episode of Terms of Service, we sit down with Jordyn and Oscar Sotelo, the duo behind...
Soul & Smoke : Origins, Intention, and Care.
In this episode of Terms of Service, we sit down with the brilliant culinary duo Heather Bublick and Chef D'Andr...
Unpacking Diaspora, One Dish at a Time.
On this fresh drop of Terms of Service, we’re joined by the inimitable Rob Carter — chef, curator, and visionary behind
Workwear, Worth & The Work Ahead: A UTILITY 2025 Recap
In this special recap episode, we unpack the layered impact of UTILITY 2025, a revolutionary trade space (not just a trade show) hosted by
The Art of Omakase.
Aye! We have been gone for TOO long but we are so excited to be back with Naomi Kubo of Sushi by Scratch here ...
Beyond the Bottle: The Ethical Vision of Spearhead Spirits.
A double header this week with Lavell Miller as we recap our dynamic conversation surrounding Spearhead Spirits. In th...
The Importance of Cultural Community.
Welcome back to Terms of Service; it's been awhile. In this episode, we sit down with Chef Sarah Stegner and Darren Gest...
Perceiving Your Needs.
Fresh drop with Ricky Lee Barnes and it's a true Midwestern gem. Ricky talks to us about how he came to be in Dayton, OH and his journey to Chicago. Speaking in depth about h...
The Bridge of Industry.
New episode with Carlos Matias and its chock-full of industry insider information but drives a narrative that is a robust roadmap for consumer expectation and the true ethos of hospitality p...
[DELUXE] Dichotomy of Camaraderie.
We are a bit late but it's too worth the wait. Happy to announce this episode with Chef Faiz Ally and this DELUXE drop engages multiple facets of the industry experience through nece...
Value of Worth.
And we're back at it! So excited to be joined by Desi Mullins to share their dynamic perspective from NYC to the Chicago culinary scene. This episode is a heartfelt good time a...
Imagine Another Future.
It's been widely too long but WE ARE BACK - and it's with Daniel Reguiera and Sean Ellis of
Calling It Back Home.
To slide into the conclusion of Black History Month - we are very stoked to welcome Jesse Steward Jr. of Alexander James Whiskey to d...
Greater Cultural Commitment.
Fresh drop with Emily Miller and LeighAnn Hranka of Junior Council and it's a...
Bridging the Industry Experience.
Fresh drop with Art Mendoza of Barrel Aged Hospitality and Felipe Ospina of
Power of Change.
New episode drop with Jamie Chambers and its toooo cosmic.We explore her dynamic hospitality journey through the lens of astrology, zodiac and the art of tarot. This conver...