In today’s episode, Chris sits down with Jon Persky (Optimum Performance Solutions) to unpack what’s actually happening in the insurance agency M&A market—and what agency owners keep getting wrong when buyers come knocking.<...

In this episode of Insurance Banter, Paula and Chris welcome back Mark Robinson for a practical conversation on how agents and brokers should respond to Department of Insurance (DOI) consumer complaints—and why these lett...

In this episode, we sit down with one of the most effective insurance lobbyists in the industry to talk about why insurance keeps losing the public narrative, why honesty and expertise matter more than money, and what happens when even insuranc...

Chris and Paul are joined by Jim Caragher from the CIB Group (https://thecibgroup.com/) to chat about producer recruitment.  Producers don’t fail—systems do. Why agencies that rely on luck and “shovel-ready” hires struggle, w...

Chris and Paul are Joined by Jeff Mango from AM Best.  They discuss the growth of MGAs/MGUs and other Delegated Underwriting Authority entities in the market.  Those types of operations now make up a material portion of the insurance ...