Chris and Paul are joined by Katherine Hempstead.  They discuss her book Uncovered: The Story of Insurance in America.The conversation touches on the NAIC, The Affordable Care Act, Gaps between what people want to buy and what is ac...

Chris and Paul caught up in February to discuss the state of the insurance market, where the inefficiencies are, and what needs to be addressed to make improvements going forward.  Also, this is the first episode where we used AI to...

Chris and Paul are joined by Brad Roblin, the founder/owner of Pro Workforce Performance.They discuss how Brad took the tools he learned in professional baseball to improve every industry, including yours!How can a business improv...

We are back!  2025 has been busier than ever and we have a solid pipeline of episodes that are sure to make you better insurance professionals.Chris and Paul are joined by Jim Gardner from ViewSpection to talk about how agencies can...

Chris and Paul are welcome Bill Teubel to the podcast to discuss Producer/Employee development.The 'evergreen' problem in the insurance industry is talent development and Bill has developed the best platform that Chris and Paul have see...

Chris and Paul review 2024 and go out on a limb to prognosticate on what 2025 has in store for the insurance industry. 

Chris and Paul are joined by Mary Guzman from Crown Jewel Insurance.They discuss:What is a trade secretWhy the most valuable asset many businesses have isn't covered in the tradtional marketplaceThe risks a...

Don Phin joins Insurance Banter to chat about HR issues in agencies.  Memorable quotes include:A fair days wage isn't what you say it is...it's what the market says it isYou need to move from expectations to agreements...

Chris Boggs joins Insurance Banter to talk about:As an agent, is it better to advise on coverage or price?Why he chose to move into consultingThe current state of continuing educationand more<...

Adam Klug of Specialized Recruiting Group joins Chris and Paul to talk about:Identifying the right talent for your teamWhy an Employee Value Proposition is so valuableCreative ways to find the right talent for your...

Chris and Paul are joined by Skylar Romines to discuss:What prompted her to make the move from brokerage to owner's representativeThe current challenges Skylar sees in the insurance market landscapeHow she thinks t...

Chris and Paul had a great discussion with Russ Banham.  The conversation was wide ranging and VERY interesting.Where else will you find a conversation touching on Meatballs (the movie), Hank Greenberg from AIG, the importance of a...

Mark Robinson from Michelman & Robinson, LLP joins Chris and Paul again to take a deep dive into Carrier / Agency Agreements.  How do you know the agreement your about to sign will help your business in the long term?  

What is holding you back as a salesperson and how you can overcome the roadblock(s) and experience greater success?Chris and Paul are joined by Connie Kadansky to explore this topic in greater detail.If you'd like to contact Con...

Chris and Paul are happy to be joined by Greg Lang from Reinsurance and Insurance Network (RAIN), LLC (http://rainllc.com) to continue the conversation around Captive Insurance.  Greg is an instructor for an upcoming course present...

Fred Fisher returns to discuss absolute exclusions.  Have a copy of your E&O policy ready if you are an insurance agent as you listen to this one!  You may want to negotiate new terms and conditions! Do absolute exclu...

Chris and Paul are excited to be joined by Fred Fisher to discuss how Independent Agencies can compete with the "Big Boys".The three topics they explore: Why is this a problem for Independents? What is the...

Chris and Paul welcome back Mike Strakhov to discuss how the hard market has impacted agency financing.  You can reach Mike at  mikestrakhov@westfield-bank.com

Chris and Paul are joined by Mark Angelucci, SVP and Head of the Specialty Lines division at Utica National.  Mark shares trends, insights, and loss control tips on how agencies can avoid E&O claims...plus, he tells some great stories....

Chris and Paul are joined by Frank Noyes from Noyes Insurance Consulting.  The conversation focuses on how an agency can create an insurance program.  They discuss carrier/agency rapport, the value of creditable data, and common expec...

Chris, Paul, and Connie from Exceptional Sales discuss the root causes of sales call reluctance and the need for a more strategic and research-based approach to sales. They also highlight the limitations of automated digital tools and the impor...

Anurag Shah from Aureus Analytics joins Chris and Paul to discuss the proper usage of AI.  What role to ethics play, how is accountability measured but most of all they focus on how it is a tool to be used by humans, and NOT a substitute f...

Bob Ford joins Chris and Paul to continue the conversation around behavioral styles.  In this episode they explore how to improve agency management thorough awareness of different behavioral styles among staff members.  

Chris and Paul are joined by Jason Bogart from Deep Customer Connections to chat about:What portions of the DCC Index are most correlated with growthExpense considerations when evaluating growth strategies Wha...

Chris and Paul are joined by Greg Lang from RAIN, LLC.  They discuss how reinsurance impacts captives, MGA's, program managers, and the alternative risk transfer market.  They review the changes in this segment of the industry and exp...