On Verve: Modern Approach to Customer Experience
On Verve: Modern Approach to Customer Experience is a series of interviews with different experts in the workplace on creating an impactful CX (customer experience) and WX (workplace experience) for your employees and guests. Bianca Angelico is the Director of On Verve and our mission is to be the 'makers of someone's day'.
Podcasting since 2021 • 14 episodes
On Verve: Modern Approach to Customer Experience
Latest Episodes
13. Reflection of 2021 Part 2 with Lynne Cullen & Bianca Angelico - reflect on 2021 and our predictions for 2022
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's episode we invite back Lynne Cullen to help close out our first season as we reflect on 2021 and our predictions for 2022. Connect with Lynne Culle...
December 29, 2021
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Season 1
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Episode 13
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29:20
12. Reflection of 2021 Part 1 with Lizzie Neave & Bianca Angelico - Creation of On Verve brand and name
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's episode we talk to Lizzie Neave, who is the Group Marketing & Communication Director for Churchill Group. Lizzie and I sit down and reflect on the creation of...
December 15, 2021
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Season 1
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Episode 12
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25:56
11. 10mins: Step by step guide to creating energy in the workplace
September 15, 2021
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Season 1
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Episode 11
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9:51
10. Creating Memorable Experiences no matter the environment (virtual or in person or hybrid) with Lucy Williams from BeSure Events
In this episode, Lucy Williams from BeSure Events share about her journey setting up a business during lockdown that is all about creating memorable experiences. She shares her insight on starting a business in lockdown to her special ingredien...
September 01, 2021
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Season 1
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Episode 10
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42:54
9. What makes On Verve special with Lynne Cullen
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we talk to Lynne Cullen, who is the Culture & People Manager for On Verve. Lynne shares about the culture at On Verve and why we refer to our team as ...
August 18, 2021
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Season 1
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Episode 9
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28:48