S2E1: Return of Experience (RoE) with Bianca Angelico Artwork

On Verve: Modern Approach to Customer Experience

On Verve: Modern Approach to Customer Experience is a series of interviews with different experts in the workplace on creating an impactful CX (customer experience) and WX (workplace experience) for your employees and guests. Bianca Angelico is the Director of On Verve and our mission is to be the 'makers of someone's day'.

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On Verve: Modern Approach to Customer Experience

S2E1: Return of Experience (RoE) with Bianca Angelico

October 02, 2024 • Bianca Angelico • Season 2 • Episode 1

Welcome back to On Verve: Modern Approach to Customer Experience podcast, season 2. In this episode, our Chief DayMaker, Bianca Angelico, sits down with Jaime Lloyd-Jones, Head of Internal Communications at Churchill Group. Together, they discuss the ever-evolving tech landscape, how data is important to understand guests' needs and why feedback is the secret sauce to success.

Connect with Bianca Angelico on social media
- Instagram @chef_daymaker
- LinkedIn Bianca Angelico

On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.

Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
LinkedIn On Verve

Music by Tristan Carmichael