1. Power of Authenticity with Daniel Hawkins Artwork

On Verve: Modern Approach to Customer Experience

On Verve: Modern Approach to Customer Experience is a series of interviews with different experts in the workplace on creating an impactful CX (customer experience) and WX (workplace experience) for your employees and guests. Bianca Angelico is the Director of On Verve and our mission is to be the 'makers of someone's day'.

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On Verve: Modern Approach to Customer Experience

1. Power of Authenticity with Daniel Hawkins

May 12, 2021 • Bianca Angelico / Daniel Hawkins • Season 1 • Episode 1

In this episode, Daniel Hawkins Senior Account Director of JLL shares how being authentic at work can enhance customer experience and your producivity up to 20%. Dan gives some insight on how the reception services has evolved in the last 20 years.

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Connect with Daniel on social media
- Twitter @danhawkinsuk
- LinkedIn - Daniel Hawkins

Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico

On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.

Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve

Music by Tristan Carmichael