5. Employees are expecting change - time to listen and give choices w/ Barbara Boden

Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we went international as our guest this week is based in New York. Barbara Boden is the Co-Founder and Managing Partner at 4xi Global consulting and was previously the Managing Director of Amentity Services at JP Morgan Chase & Co. 

Topics we cover; 

• Thoughts on the famous saying ''customer is always right''
• Employee's are expecting change - time to listen and give choices 
• Mindfulness in the workplace 
• What has been missing in the workplace in the last 15 months 
• Future of amentities in the workplace (we also talk about virtual community)
• Return to the Office in the USA
• Listen to the fire round - Barbara's favourite quote is powerful

Connect with Barbara Boden  - https://www.4xiconsulting.com

Connect with Bianca Angelico on social media
- Instagram  @biangelico
- Twitter @Bi_Workplace
-  LinkedIn  Bianca Angelico

On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee  experience and creates the right atmosphere for your guests. 

Connect with us www.on-verve.com and on social media; 
Instagram @weareonverve 
Twitter @on_verve 
LinkedIn On Verve  

Music by Tristan Carmichael