The Multi-Location Marketing Leader
The Multi-location Marketing Leader is a podcast exploring how multi-location marketers grow brands and franchises across multiple markets. In every episode, a host from Netsertive interviews multi-location marketers, franchisees, and other industry players to uncover stories and strategies that will help each listener become a dynamic, multi-location marketing leader.
The Multi-Location Marketing Leader
The Little Gym on Meeting Customer Expectations to Improve the Customer Journey
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Netsertive
Jamie Eslinger is the SVP of marketing and integration at The Little Gym, a learning and physical development center for kids under the umbrella of Unleashed Brands. With nearly 400 locations in over 30 countries, The Little Gym is the world's premier experiential learning and physical development franchise for children ages four months through 12 years.
In this episode of the Multi-location Marketing Leader podcast, our host Erin Martin talks to Jamie about the importance of meeting customer expectations, the power of user-generated content, and pulling learnings from other franchisee brands to build the best customer experience.