Disruption Works Chit Chat
Our latest series is dealing voicebots and how to get the most from the powerful tools and services that are around including best practice and how this is going to impact us over the next few years.You can also check out our previous series that includes quick chats about automation solutions for business around chatbots, voicebots, development, integration and process automation with the team at Disruption Works and a few special guests. Just some light hearted interviews, comments and tips that might help business with their digital journeys or automation thoughts. Find out more about Disruption Works at www.disruptionworks.co.uk
Podcasting since 2021 • 55 episodes
Disruption Works Chit Chat
Latest Episodes
Product recall - how do you instantly scale when it is needed and what are the challenges
Tom and Steve discuss the challenges around scaling up to deal with product recalls and automating the inbound and outbound calls or multichannel responses?With time sensitive recalls that can be public health issues, we talk about how ...
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Season 3
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Episode 6
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22:55
Multi channel automation all working in harmony
Check out today's episode that is all about multichannel automation and how it's changing the game for customer service.We'll be discussing the latest trends in voicebots, chatbots, SMS and email, and these channels are working in harmon...
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Season 3
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Episode 5
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27:49
Voicebots delivering verbal examinations with your teams
A really interesting podcast with Tom and Steve today, around testing your teams knowledge retention for both in house sales or product training or for financial compliance like changes in FCA regulations or similar.We talk about how vo...
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Season 3
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Episode 4
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22:27
Charities automating the conversation via voice and chat with Tom houwing
Tom and I discuss how charities can take advantage of the superb technology of voicebots and chatbots that is being used as common place in more and more businesses, but charities can be behind the curve it using this technology.Ironica...
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Season 3
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Episode 3
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31:00
Speech recognition technology where we have come from and where are we heading.
In today's podcast we are putting together a potted history of what technology used to look like around in speech recognition used in voice applications and how that has changed.Tom and Steve discuss the history of where it was and why ...
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Season 3
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Episode 2
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29:52
