Disruption Works Chit Chat

Retail journeys in chatbots, WISMO and Personalisation

October 12, 2021 Disruption Works Season 1 Episode 9
Disruption Works Chit Chat
Retail journeys in chatbots, WISMO and Personalisation
Show Notes

A conversation about how chatbots are being used in retail and how this impacts not only customer service but also the personalisation of the whole experience.