Bug Bux Podcast

Ep 118: Establishing Customer Expectations: Setting the Good, and Avoiding the Bad

January 18, 2024 Eric Bassett and Jake Claus Episode 118
Bug Bux Podcast
Ep 118: Establishing Customer Expectations: Setting the Good, and Avoiding the Bad
Show Notes

Confidence is king and success comes from being confident with your business decisions and customer expectations. In today’s episode, Eric and Jake answer several questions posted in the Bug Bux Facebook group. 

Topics include:

Introduction (0:00)

Pest control logistics and customer expectations (3:50)

Pest control marketing strategies and customer communication (8:00)

Price lock guarantees and their potential drawbacks (13:50)

Challenges of offering free inspections (19:00) 

Sales strategies and customer requests (25:13)

Pest control safety and standard operating procedures (28:56)