In today’s episode, Eric and Jake play a fun, thought-provoking game of "Would You Rather.” They debated various scenarios, such as: Focusing on customer retention vs. acquisition, saying out of debt vs. leveraging growth debt, hiring experienced technicians vs. training newbies and so much more! Topics Include:
Introduction (0:00)
Would You Rather Game: Pest Control Edition (3:41)
Retention vs. Customer Acquisition (4:18)
Hiring Experienced Technicians vs. Training Newbies (5:52)
Expanding Service Offerings vs. Sticking to Core Services (11:00)
Short-Term Profitability vs. Long-Term Sustainability (14:02)
Staying Out of Debt vs. Leveraging Debt for Growth (19:23)
Focusing on Current Market vs. Expanding Geographically(23:35)
Lightning Round: Personal and Pop Culture Opinions (28:33)