From door-to-door sales to owning a pest control company, this story is one of hard work and determination! In today's episode, Eric and Jake had the pleasure of chatting with Degen Perry, owner of Black Pearl Pest Control. Degen shares his journey from considering a career in dentistry to becoming a pest control owner during the uncertain times of 2020. Degen discusses the advantages of offering a variety of pest control services to become a "one-stop-shop" for customers.
Topics include:
Introduction (0:00)
Guest Introduction: Degen Perry (2:40)
How Black Pearl Pest Control Got Its Name (4:00)
Degen's Journey in Pest Control (5:33) Growth Methods and Customer Acquisition (7:55) Collaborating with Other Pest Control Companies (9:50) Weed Control as a Business Segment (14:36) Main Focus for the Fourth Year of Business (17:41) Starting Black Pearl During COVID (22:15)
Uniformity Among Technicians (27:20) The Importance of Culture and Customer Experience (30:31) Degen's Pro Tips for the Audience (32:01)